FAQ Section for Mckate Health & Care Services Limited

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Question 1: What services does Mckate Health & Care provide?

We provide homecare, childcare, personal support, assisted living, and community health services.

Question 2: Who can use your services?

Seniors, children, individuals with disabilities, families, and those recovering from illness.

Question 3: Are your caregivers trained?

Yes. All caregivers are screened, trained, and certified for safe, professional care.

Question 4: How do I book a caregiver or service?

Fill out our online form, call, or email us. Our team will confirm your booking.

Question 5: What areas do you serve?

We Provide Services across Nigeria 

Question 6: Can you provide care on short notice?

Yes. We understand that emergencies happen. While advance booking is recommended for the best experience, our team can often arrange same-day or urgent care, depending on availability.

Question 7: How do you ensure safety and quality?

We prioritize safety, compliance, and high-quality care by:

  • Conducting thorough background checks on all caregivers

  • Providing ongoing professional training

  • Following care plans tailored to each client

  • Monitoring services and collecting client feedback regularly

Question 9: Can you provide both homecare and childcare at the same time?

Yes. We offer flexible, combined support for families who need assistance with both seniors and children in the same household. Our team coordinates schedules to ensure safe, personalized care for all clients.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.